📢 Important Pick-up, Delivery & Product Information

Thank you for choosing Sweet Dreamer! Please read the information below before placing your order.

📍 Pick-up

Pick-up Location: Mitcham, VIC
(The exact address will be provided once your order is confirmed.)

• Pick-up customers may order any product from our range.

• Please place your pick-up order at least 3 days in advance whenever possible.

🚚 Delivery

Victoria

Please place your order at least 8 days in advance whenever possible.

Outside Victoria

Please place your order at least 10 days in advance whenever possible to allow sufficient shipping time.

If you have a specific event date, we highly recommend placing your order as early as possible to avoid any delivery delays.

⚡ Urgent Orders

• Same-day or next-day pick-up orders are considered urgent orders and incur a $20 urgent order fee.

• If urgent shipping is required, we will do our best to assist; however, additional Express Post shipping charges may apply.

📦 Product & Shipping Recommendations

• Pick-up customers may purchase any product from our range.

• For delivery orders, we highly recommend choosing products packaged in hard containers (such as Cake, Tubs, Mini Cups Wishing Ball...) as they provide the best protection during transit and help minimize the risk of damage.

• Cotton Candy Cones and Dalgona Candy are available for pick-up only, as they are fragile and may be damaged during shipping.

🎁 Personalized Stickers

Ordering goodie bags with personalized stickers?

Simply leave a note in the Order Notes when placing your order, and we'll contact you to discuss and finalise your sticker design before production.

📦 Storage Information

• Cake Tubs: When unopened, they can be stored for 3 months or longer. For the best quality, we recommend consuming them within 1 month.

• All other products: When unopened, they can be stored for approximately 3–4 weeks.

• Store all products at room temperature in a cool, dry place, away from direct sunlight.

• Once opened, consume as soon as possible and keep the packaging tightly sealed.

💕 Thank you for supporting Sweet Dreamer!

We take great care in preparing every order and want it to arrive looking as beautiful and delicious as when it left our kitchen. If you have any questions or special requests, please don't hesitate to contact us. We look forward to creating something sweet for your special occasion! 🌈🍭